Data protection declaration
Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion ofa contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processingprocedures below do not state otherwise.“Personal data” is any information relating to an identified or identifiable natural person.
Server log files
You can use our websites without submitting personal data. Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and stored inserver log files. This stored data includes for example the name of the site called up, date and time of the request, the IP address, amount ofdata transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due to our legitimateinterests in ensuring the smooth operation of our website as well as improving our services.
Contact
Responsible person/Data protection officer
Contact us at any time. The person responsible for data processing is:
Frank Peter, Bechtle GmbH, Piepersberg 42, 42653 Solingen Deutschland, +49 212 3390-285, datenschutz@sopp.de You can contact our data protection officers directly at:
Frank Peter
Bechtle GmbH Systemhaus Solingen
Piepersberg 42
42653 Solingen, Deutschland
Telefon: +40 (0)212 33900
E-Mail: datenschutz@sopp.de
Proactive contact of the customer by e-mail
If you make contact with us proactively via email, we shall collect your personal data (name, email address, message text) only to the extentprovided by you. The purpose of the data processing is to handle and respond to your contact request.If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) orconcerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.If the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of ouroverriding, legitimate interest in handling and responding to your request. In this case, on grounds relating to your particular situation,you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article6(1)(f) GDPR. We will only use your email address to process your request. Your data will subsequently be deleted in compliance with statutory retentionperiods, unless you have agreed to further processing and use.
Collection and processing when images are sent by e-mail
You have the option to send us images via e-mail in connection with the order of a personalized product.With the transmission of your images, we may collect your personal data (image of an identifiable person) only to the extent provided by you.The purpose of data processing is to create personalized products. The sent image serves as a template for the product and is used for thispurpose (e.g. T-shirt print). The processing is carried out on the basis of Art. 6 para. 1(b) GDPR and is required for the completion of acontract with you.Your data will not be transferred.We only use the image you send within the scope of service provision. Your data will then be deleted subject to legal retention periods, provided that you have not consented to further processing and use.
Use of WeTransfer
We use the WeTransfer service of WeTransfer B.V. (Willem Fenengastraat 19, 1096 BL Amsterdam, Netherlands; "WeTransfer") to send filesup to 2 GB in size at your request.The purpose of using this service is to transfer large files in high quality. For this purpose, we pass on your e-mail address and the file to betransferred to WeTransfer. WeTransfer generates a download link that is sent to you and us by e-mail. The data is encrypted duringtransmission and storage by WeTransfer and can only be accessed via the download link.Your personal data may be transmitted to WeTransfer servers in the USA and temporarily stored there (partly unencrypted). For the USA,there is an adequacy decision of the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). WeTransfer is not certified underthe TADPF. The data transfer takes place, among other things, on the basis of standard contractual clauses as appropriate guarantees for theprotection of personal data, viewable at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.Processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent, insofar as you have expressly consented to the use ofWeTransfer.You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up tothe withdrawal.For more information about data protection when using WeTransfer, please visit: https://wetransfer.com/legal/privacy.
Customer account Orders
Customer account
When you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose ofimproving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. a GDPRwith your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out withyour consent up to the withdrawal. Your customer account will then be deleted.
Collection, processing, and transfer of personal data in orders
When you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your orderas well as processing of your queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent theconclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a contract withyou. Your data will be shared, for example, with shipping companies, dropshipping or fulfillment providers, payment service providers, serviceproviders for order processing, and IT service providers. We will comply strictly with legal requirements in every case. The scope of datatransmission is restricted to a minimum.
Advertising
Use of your personal data for the sending of postal advertising
We will use your personal data (name, address) that we have received in the process of the sale of goods or services to send you postaladvertising, unless you have objected to this use. The provision of these data is necessary for conclusion of an agreement. Failure to provideit will prevent the conclusion of any agreement.The processing will be carried out on the basis of Article 6(1)(f) GDPR for the purposes of our legitimate interest in direct advertising. You can object to this use of your address information at any time by contacting us. You will find the contact details for exercising your right toobject in our imprint.
Use of your email address for mailing of direct marketing
We use your email address, which we obtained in the course of selling a good or service, for the electronic transmission of marketing for ourown goods or services which are similar to those you have already purchased from us, unless you have objected to this use. You mustprovide your email address in order to conclude a contract. Failure to provide it will prevent the conclusion of any contract. The processing willbe carried out on the basis of art. 6 (1) lit. f GDPR due to our justified interest in direct marketing. You can object to this use of your emailaddress at any time by contacting us. You will find the contact details for exercising your right to object in our imprint. You can alsouse the link provided in the marketing email. This will not involve any costs other than transmission costs at basic tariffs.
Shipping companies Merchandise management
Forwarding of your email address to shipping companies for information on shipping status
We forward your email address to the shipping company in the course of contractual processing, if you have explicitly agreed to this in theorder process. The forwarding is for the purpose of informing you by email on the shipping status of your order. The processing will be carriedout on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us or the transportcompany without affecting the legality of the processing carried out with your consent up to the withdrawal.
Use of an external merchandise management system
We use a merchandise management system in the course of order processing for the purposes of contractual processing. For this purposeyour personal data as collected in the course of the order will be sent toForterro Deutschland Abas GmbH, Gartenstraße 67, 76135 Karlsruhe
Payment service providers Credit check
Use of PayPal
On our website we use the PayPal payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg;"PayPal"). The data processing serves the purpose of offering you payment via the payment service. By selecting and using payment viaPayPal, the data required for processing the payment will be transmitted to PayPal in order to enable us to fulfil the contract with you with theselected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. All PayPal transactions are subject to PayPal Privacy Policy. You can find these at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Data collection and processing as part of a credit check
When paying in advance, e.g. by invoice or direct debit, we reserve the right to obtain a credit report on the basis of mathematical andstatistical processes using Creditreform, Hammfelddamm 13, 41460 Neuss. For this purpose we will transmit the personal data required for a credit assessment to theabove company and use the information received on the statistical likelihood of a payment default for a balanced decision on the justification,execution or termination of the contractual relationship. The credit check can include probability values (score values) which are calculated onthe basis of scientifically recognised mathematical and statistical procedures, taking address information among other things into account.Your interests worthy of protection will be taken into account in accordance with legal requirements. The data processing is for the purpose ofcredit checking for initiation of contract. Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our justified interest in protectionfrom payment default when paying in advance. You have the right to veto this processing of your personal data according to art. 6 (1)lit. f GDPR by contacting us, for reasons relating to your personal situation. The provision of data is required for conclusion of contractwith your desired payment method. Failure to provide it will mean that the contract cannot be concluded with your desired payment method.
Cookies
Our website uses cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet browser on theircomputer system. When a user calls up a website, a cookie may be saved on the user’s operating system. This cookie contains acharacteristic character string which allows the browser to be clearly identified when the website is called up again. Cookies will be stored on your computer. You therefore have full control over the use of cookies. By choosing corresponding technical settingsin your internet browser, you can be notified before the setting of cookies and you can decide whether to accept this setting in each individualcase as well as prevent the storage of cookies and transmission of the data they contain. Cookies which have already been saved may bedeleted at any time. We would, however, like to point out that this may prevent you from making full use of all the functions of this website.Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
technically necessary cookies
Insofar as no other information is given in the data protection declaration below we use only these technically necessary cookies cookies tomake our offering more user-friendly, effective and secure. Cookies also allow our systems to recognise your browser after a page changeand to offer you services. Some functions of our website cannot be offered without the use of cookies. These services require the browser tobe recognised again after a page change. The use of cookies or comparable technologies is carried out on the basis of Art. 25 para. 2 TDDDG. Processing is carried out on the basis ofart. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the website as well as a user-friendly andeffective design of our range of services.You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to yourpersonal situation.
Analysis Advertising tracking
Use of Google Analytics 4
We use the Google Analytics web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland;"Google") on our website.The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. To thisend, Google will use the information obtained on behalf of the operator of this website for the purpose of evaluating your use of the website,compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. In this context, the following information may be collected, among others: IP address, date and time of page view, click path, information aboutthe browser you are using and the device you are using (device), pages visited, referrer URL (website from which you accessed our website),location data, purchase activity. Your data may be linked by Google to other data, such as your search history, your personal accounts, yourusage data from other devices, and any other data Google may have about you. Your IP address will first be truncated by us on our own servers. Google thus only receives pseudonymised data. Google uses technologies such as cookies, web storage in the browser and tracking pixels that enable an analysis of your use of thewebsite. The use of cookies or similar technologies takes place with your consent on the basis of § 25 para. 1 p. 1 TDDDG in conjunction with.Art. 6 para. 1 lit. a DSGVO. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a DSGVO. You may revoke yourconsent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. We use the extended implementation of the consent mode (Advanced Consent Mode). In this case, user data is transmitted to Google in theform of "pings" even if consent has not been granted. These pings may contain the following information, among others: IP address to derivethe IP country (the IP address is not logged), date and time of the page view, URL of the pages visited, user agent, referrer URL (website fromwhich you accessed our website) or information about the triggering of website events such as a conversion. On the basis of this information,Google models user data in order to be able to carry out a comprehensive usage analysis despite the refusal of consent. The information generated by this about your use of this website is usually transferred to a Google server in the USA and stored there. For theUSA, there is an adequacy decision of the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself inaccordance with the TADPF and has thus undertaken to comply with European data protection principles.Both Google and US government agencies have access to your data. For more information on terms of use and data protection, please visit https://policies.google.com/technologies/partner-sites and https://policies.google.com/privacy?hl=de&gl=de.
Use of Google Ads conversion tracking
Our website uses the online marketing program "Google Ads", including conversion tracking (evaluation of user actions). Google conversiontracking is a service operated by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google").If you click on adverts placed by Google, a cookie is placed on your computer for conversion tracking. These cookies have limited validity, donot contain any personal data and thus cannot be used for personal identification. If you visit certain pages on our website and the cookie hasnot yet expired, we and Google can recognise that you have clicked on the advert and were forwarded to this page. Every Google Adscustomer receives a different cookie. It is therefore not possible to track cookies relating to the websites of Ads customers.The information collected using the conversion cookie serves the purpose of producing conversion statistics. This allows us to find out the totalnumber of users who have clicked on our adverts and were forwarded to a page equipped with a conversion tracking tag. However, they donot receive any information with which could be used to personally identify users. We use the extended implementation of the consent mode(Advanced Consent Mode). In this case, user data is transmitted to Google in the form of "pings" even if consent has not been granted. Thesepings may contain the following information, among others: IP address to derive the IP country (the IP address is not logged), date and time ofthe page view, URL of the pages visited, user agent, referrer URL (website from which you accessed our website) or information about thetriggering of website events such as a conversion. On the basis of this information, Google models user data in order to be able to carry out acomprehensive usage analysis despite the refusal of consent.Your data may be transmitted to Google LLC servers in the USA. For the USA, there is an adequacy decision of the EU Commission, theTrans-Atlantic Data Privacy Framework (TADPF). Google has certified itself in accordance with the TADPF and has thus undertaken tocomply with European data protection principles.The use of cookies or comparable technologies is carried out with your consent on the basis of Art. 25 para. 1 p. 1 TDDDG in conjunction withArt. 6 para. 1 lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR. Youcan withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal.You will find more information as well as Google’s data privacy policy at: https://www.google.com/policies/privacy/
Use of Google AdSense
Our website uses the AdSense function by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google"). The data processing serves the purpose of renting out advertising space on the website and using these to address visitors to the website withtargeted, interest-related advertising.This function displays personalised, interest-related adverts from the Google display network to visitors to the website. Google Analytics usescookies, which make it possible to analyse your use of the website.The information generated by the cookie regarding your use of this website is usually transferred to a Google server in the USA and storedthere. For the USA, there is an adequacy decision of the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google hascertified itself in accordance with the TADPF and has thus undertaken to comply with European data protection principles. Google may also transmit this data to third parties if this is required by law or the third party is processing the data on behalf of Google. On no account will Google associate your IP address with other Google data.The use of cookies or comparable technologies is carried out with your consent on the basis of Art. 25 para. 1 p. 1 TDDDG in conjunction withArt. 6 para. 1 lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR. Youcan withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal.You will find more information as well as Google’s data privacy policy at: https://www.google.com/policies/technologies/ads/ and https://www.google.de/policies/privacy/
Use of the remarketing or "similar target groups" function by Google Inc.
Our website uses the remarketing or "similar target groups" function by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4,Ireland; "Google").This application serves to analyse visitor behaviour and visitor interests.Google uses cookies to analyse website use, forming the basis for producing interest-related adverts. Cookies allow for the recording ofwebsite visits as well as anonymised data on the use of the website. The personal data of website visitors is not saved. If you then visitanother website in the Google display network you will then be shown adverts which are more likely to take previous areas of product andinformation interest into account.Your data may be transmitted to Google LLC servers in the USA. For the USA, there is an adequacy decision of the EU Commission, theTrans-Atlantic Data Privacy Framework (TADPF). Google has certified itself in accordance with the TADPF and has thus undertaken tocomply with European data protection principles.The use of cookies or comparable technologies is carried out with your consent on the basis of Art. 25 para. 1 p. 1 TDDDG in conjunction withArt. 6 para. 1 lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR. Youcan withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal.You can find more detailed information on Google remarketing as well as the associated data privacy policy at: https://www.google.com/privacy/ads/
Plug-ins
Use of social plug-ins
Our website uses social network plug-ins. The integration of social plug-ins and the data processing associated with this serves the purpose ofoptimising the advertising for our products.The integration of social plug-ins involves a connection between your computer and the servers of the service provider of the social networkwhich then instructs your web browser to display the plug-in on that web page, provided you have expressly consented to this. In this process,both your IP address as well as the information on which web pages you have visited will be transmitted to the provider’s servers. Thishappens regardless of whether you are registered with or logged into the social network. The information is transferred even if users are notregistered or logged in. Should you be connected simultaneously with one or more of your social network accounts, the collected informationmay also be assigned to your corresponding profiles. When using the plug-in functions (e.g. by pressing the appropriate button), thisinformation will also be assigned to your user account. You can therefore prevent this assignment by logging yourself out before visiting ourwebsite and before activating the button for your social media accounts.The use of cookies or comparable technologies is carried out with your consent on the basis of Art. 25 para. 1 p. 1 TDDDG in conjunction withArt. 6 para. 1 lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR.You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal.The following social networks are integrated in our website through social plug-ins. You can find more detailed information on the scope andpurpose of collection and use of the data and your associated rights and options for protecting your privacy in the provider’s privacy policy viathe link. LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland) https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy
Your data may be transmitted to the USA. For the USA, there is an adequacy decision of the EU Commission, the Trans-Atlantic Data PrivacyFramework (TADPF). LinkedIn has certified itself in accordance with the TADPF and has thus undertaken to comply with European dataprotection principles.
Rights of persons affected and storage duration
Duration of storage
After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with theretention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you have agreedto further processing and use.
Rights of the affected person
If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction, deletion,restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to processingfor the purposes of direct marketing, according to art. 21 (1) GDPR.
Right to complain to the regulatory authority
You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processedlegally. You can lodge a complaint with, among others, the supervisory authority responsible for us, which you may reach at the following contactdetails:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Postfach 20 04 44
40102 Düsseldorf
Tel.: +49 211 384240
Fax: +49 211 38424999
E-Mail: poststelle@ldi.nrw.de
Right to object
If the data processing outlined here is based on our legitimate interests in accordance with Article 6(1)f) GDPR, you have the right for reasonsarising from your particular situation to object at any time to the processing of your data with future effect.If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for theprocessing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise or defence of legal claims. If personal data is being processed for the purposes of direct advertising, you can object to this at any time by notifying us. If the objection issuccessful, we will no longer process the personal data for the purposes of direct advertising.
last update: 22.10.2024